Active Campaign

Did You Pay Higher Menu Prices When Ordering Wendy's Delivery?

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Lee Segui is investigating reports that some consumers who ordered delivery through Wendy’s website or mobile app may have paid higher menu prices than consumers ordering the same items for pickup.

In addition to delivery-related charges, some customers have reported that the price of the food itself increased when delivery was selected.

We are gathering information to better understand how these pricing practices may have affected consumers.

When ordering delivery, consumers generally expect to pay delivery fees, service charges, and applicable taxes.

However, if the same menu items are priced differently depending on whether a customer selects delivery or pickup, consumers may not fully understand the total cost of their purchase or how those additional costs are being assessed.

Our investigation is focused on understanding these pricing practices and their impact on consumers.

You may be eligible to participate in our investigation

  • Placed a delivery order through Wendy’s website or mobile app
  • Noticed that menu prices were higher than they were for pickup
  • Documentation such as receipts, screenshots, or order confirmations

If this describes your experience, we encourage you to contact our team for a confidential review of your information.

You will not be responsible for any fees or costs unless we obtain compensation for you.

If eligible, you will sign an agreement for Lee Segui to represent you in your claim, but we only get paid if we obtain a financial recovery.

If Lee Segui is not successful in obtaining compensation for you, you will owe us nothing.

If you have questions, please fill out our contact form. A member of our team will be in contact shortly.

ACTIVE CAMPAIGN

Wendy's Delivery Investigation

Did You Pay Higher Menu Prices When Ordering Wendy's Delivery?

Consumers may expect to pay delivery fees and service charges when ordering delivery. Lee Segui is investigating whether consumers ordering through Wendy's website or app were also charged higher menu prices for the same food items when selecting delivery instead of pickup.

We would like to speak with individuals who:
• Ordered delivery through Wendy's website or mobile app;
• Observed higher menu prices for delivery than for pickup; and
• Have receipts, screenshots, or order confirmations showing the pricing.

Think you may qualify? Fill out the form and a member of our team will be in contact shortly. Submitting your information does not create an attorney–client relationship.

Privacy Notice: We respect your privacy. Your information will be kept strictly confidential and used only to evaluate your eligibility and contact you about this case. We will never sell or rent your data. Your details will only be shared with attorneys and staff working on this matter. By submitting this form, you agree to receive email communications from Lee Segui PLLC regarding your inquiry, case updates, firm news, and related investigations. You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

Why a Class Action?

Most class actions start the same way: a problem that impacts many individuals, but feels impractical—or impossible—for any one person to take on alone. The imbalance of resources is often obvious from the start.

Class actions allow claims to be resolved together when harm is widespread, and the legal or factual issues are common. Class actions may often provide the only way to recover damages for individuals, while holding a corporation accountable for its misconduct.

Learn More about Class Representatives

When a case is well suited to be a class action, we look for the right client to serve as a class representative. A class representative serves as a fiduciary for all class members, committing to fairly and adequately represent their shared interests as if they were his or her own. The representative need not be legally sophisticated, but must remain engaged, informed, and cooperative throughout the litigation by understanding the claims, providing relevant facts, and actively participating in permitted discovery, including depositions, testimony, written responses, and document production. 

By serving in this critically important role, the representative voluntarily acts on behalf of others with similar claims, recognizing that class actions promote fairness, efficiency, and equal benefit, while serving as an important mechanism to protect individuals or businesses harmed in a similar manner.

Class actions often require patience. There may be long periods of expert investigation, discovery, and motion practice before visible progress appears.

We communicate clearly about where the case stands and what that means for our clients. When strategic decisions need to be made, we focus on the long-term interests of the clients and potential class members. This includes guiding clients through each stage, explaining what to expect and how developments may affect the path forward.

While outcomes depend on the law and the facts, careful early work and consistent execution help reduce uncertainty and support credible advocacy over the life of the case.

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Fighting On Your Side

Disclaimer:
This form may be considered attorney advertising. The information provided is for general informational purposes only and is not intended as legal advice. Past results do not guarantee a similar outcome. The choice of a lawyer is an important decision and should not be based solely upon advertisements.

Submitting your information does not create an attorney–client relationship. An attorney–client relationship will only be formed if and when a written representation agreement is signed. By providing your contact information, you consent to being contacted by our law firm (or its partners) about your potential claim. You are under no obligation to participate, and you may choose not to proceed after receiving more information.

This matter will be handled on a contingency fee basis, meaning you will not owe attorneys’ fees unless there is a recovery. In some jurisdictions, you may still be responsible for costs and expenses, which will be explained before you decide whether to proceed.

Attorney responsible for this content: Erin Ruben

Office address: 421 N Harrington St STE 460, Raleigh, NC, 27603

Privacy Notice:

We respect your privacy. Your information will be kept strictly confidential and used only to evaluate your eligibility and contact you about this case. We will never sell or rent your data. Your details will only be shared with attorneys and staff working on this matter.

By submitting this form, you agree to receive email communications from Lee Segui PLLC regarding your inquiry, case updates, firm news, and related investigations. You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.