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KitchenAid Undercounter Refrigerator/Freezer Investigation

Lee Segui is investigating reports that certain KitchenAid undercounter refrigerator/freezer units may experience freezer and ice maker failures.

Consumers have reported issues including:

• Ice makers that stop producing ice
• Reduced ice production
• Freezer compartments that fail to maintain proper temperatures
• Repeated repair attempts
• Costly out-of-pocket repair expenses
• Food spoilage and loss

If your KitchenAid undercounter refrigerator/freezer experienced similar issues, we would like to hear about your experience.

Who May Qualify?

• You purchased a KitchenAid undercounter refrigerator/freezer unit within the last five years
• Your ice maker stopped working or underperformed
• Your freezer failed to maintain proper temperatures
• You incurred repair expenses
• You experienced food spoilage or replacement costs

Affected models may include:

Released in 2021

• KUDF204KSB Stainless Steel
• KUDF204KPA Panel Ready

Produced between 2015-2021

• KUDF204ESB Stainless Steel

• KUDF204EPA Panel Ready

Don’t know your model number? You may still qualify. Complete the form below and our team will review your information.

KitchenAid Undercounter Refrigerator/Freezer Investigation

Experiencing Problems with Your KitchenAid Drawer Freezer?

Lee Segui is gathering information from consumers who experienced freezer failures, ice maker issues, repeated repairs, or food spoilage involving certain KitchenAid undercounter refrigerator/freezer units.

Privacy Notice: We respect your privacy. Your information will be kept strictly confidential and used only to evaluate your eligibility and contact you about this case. We will never sell or rent your data. Your details will only be shared with attorneys and staff working on this matter.

Name(Required)
Email(Required)
Address(Required)
Which Model KitchenAid did you purchase?(Required)
If other, please include model number.

When did you purchase your KitchenAid undercounter refrigerator/freezer?(Required)

What issue did you experience?(Required)

Did you seek repair service?(Required)

Accepted file types: jpg, jpeg, png, gif.
Are you interested in taking legal action?(Required)

Learn More

When a case is well suited to be a class action, we look for the right client to serve as a class representative. A class representative serves as a fiduciary for all class members, committing to fairly and adequately represent their shared interests as if they were his or her own. The representative need not be legally sophisticated, but must remain engaged, informed, and cooperative throughout the litigation by understanding the claims, providing relevant facts, and actively participating in permitted discovery, including depositions, testimony, written responses, and document production. 

By serving in this critically important role, the representative voluntarily acts on behalf of others with similar claims, recognizing that class actions promote fairness, efficiency, and equal benefit, while serving as an important mechanism to protect individuals or businesses harmed in a similar manner.

Class actions often require patience. There may be long periods of expert investigation, discovery, and motion practice before visible progress appears.

We communicate clearly about where the case stands and what that means for our clients. When strategic decisions need to be made, we focus on the long-term interests of the clients and potential class members. This includes guiding clients through each stage, explaining what to expect and how developments may affect the path forward.

While outcomes depend on the law and the facts, careful early work and consistent execution help reduce uncertainty and support credible advocacy over the life of the case.

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Fighting On Your Side

Disclaimer:
This form may be considered attorney advertising. The information provided is for general informational purposes only and is not intended as legal advice. Past results do not guarantee a similar outcome. The choice of a lawyer is an important decision and should not be based solely upon advertisements.

Submitting your information does not create an attorney–client relationship. An attorney–client relationship will only be formed if and when a written representation agreement is signed. By providing your contact information, you consent to being contacted by our law firm (or its partners) about your potential claim. You are under no obligation to participate, and you may choose not to proceed after receiving more information.

This matter will be handled on a contingency fee basis, meaning you will not owe attorneys’ fees unless there is a recovery. In some jurisdictions, you may still be responsible for costs and expenses, which will be explained before you decide whether to proceed.

Attorney responsible for this content: Harper Segui

Office address: 421 N Harrington St STE 460, Raleigh, NC, 27603

Privacy Notice:

We respect your privacy. Your information will be kept strictly confidential and used only to evaluate your eligibility and contact you about this case. We will never sell or rent your data. Your details will only be shared with attorneys and staff working on this matter.