Active Campaign
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Lunchdrop has promoted its food-delivery service using messaging about no tipping and transparent pricing.
We are investigating customer experiences involving a separate “Support Us” fee, including when customers were shown the fee, whether an amount was already selected, and what options customers had to change or remove it.
If you ordered through Lunchdrop and paid a “Support Us” fee, we would like to hear about your experience.
Customers should receive clear information about charges before making a purchase.
Our investigation is focused on what Lunchdrop customers were told about tipping and pricing, when the “Support Us” fee appeared during the ordering process, and whether customers understood the charge before completing their orders.
You may qualify to participate in our investigation if:
We are also interested in whether you remember seeing Lunchdrop advertise “no tipping” and when you first became aware of the “Support Us” fee.
Whether you have a potential claim depends on the specific circumstances of your experience. Completing this form does not guarantee that you have a claim or that Lee Segui will represent you.
You will not be responsible for any fees or costs unless we obtain compensation for you.
If eligible, you will sign an agreement for Lee Segui to represent you in your claim, but we only get paid if we obtain a financial recovery.
If Lee Segui is not successful in obtaining compensation for you, you will owe us nothing.
If you have questions, please fill out our contact form. A member of our team will be in contact shortly.
ACTIVE CAMPAIGN
Lee Segui is investigating Lunchdrop’s “no tipping” messaging and its use of a “Support Us” fee on customer orders.
We are speaking with customers to learn what they were told about tipping and fees, when they first saw the “Support Us” charge, and whether they paid the charge.
If you personally ordered through Lunchdrop and your order included a “Support Us” fee, we would like to hear about your experience.
Think you may qualify? Fill out the form and a member of our team will be in contact shortly.
Submitting your information does not create an attorney–client relationship.
Privacy Notice: We respect your privacy. Your information will be kept strictly confidential and used only to evaluate your eligibility and contact you about this case. We will never sell or rent your data. Your details will only be shared with attorneys and staff working on this matter. By submitting this form, you agree to receive email communications from Lee Segui PLLC regarding your inquiry, case updates, firm news, and related investigations. You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
Most class actions start the same way: a problem that impacts many individuals, but feels impractical—or impossible—for any one person to take on alone. The imbalance of resources is often obvious from the start.
Class actions allow claims to be resolved together when harm is widespread, and the legal or factual issues are common. Class actions may often provide the only way to recover damages for individuals, while holding a corporation accountable for its misconduct.
Learn More about Class Representatives
When a case is well suited to be a class action, we look for the right client to serve as a class representative. A class representative serves as a fiduciary for all class members, committing to fairly and adequately represent their shared interests as if they were his or her own. The representative need not be legally sophisticated, but must remain engaged, informed, and cooperative throughout the litigation by understanding the claims, providing relevant facts, and actively participating in permitted discovery, including depositions, testimony, written responses, and document production.
By serving in this critically important role, the representative voluntarily acts on behalf of others with similar claims, recognizing that class actions promote fairness, efficiency, and equal benefit, while serving as an important mechanism to protect individuals or businesses harmed in a similar manner.
Class actions often require patience. There may be long periods of expert investigation, discovery, and motion practice before visible progress appears.
We communicate clearly about where the case stands and what that means for our clients. When strategic decisions need to be made, we focus on the long-term interests of the clients and potential class members. This includes guiding clients through each stage, explaining what to expect and how developments may affect the path forward.
While outcomes depend on the law and the facts, careful early work and consistent execution help reduce uncertainty and support credible advocacy over the life of the case.
